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Terms of Service

Last Updated: July 23rd, 2025

Welcome to Impactra AI ("Impactra," "we," "our," or "us"). By accessing or using our AI-powered services and platform (the "Service"), you agree to these Terms of Service ("Terms").

1. Who Can Use Impactra

You must be at least 18 years old and legally able to enter contracts. If you're using Impactra for a business, you represent that you have authority to bind that business to these Terms.

2. What We Do

Impactra provides AI-powered business automation tools, including but not limited to automated communications, data analysis, workflow optimization, and integrations with third-party platforms.

Beta Features

Some features may be in beta testing and are provided "as-is" for evaluation purposes. Beta features may:

We're not liable for any issues, data loss, or business impact from beta features.

3. Your Account & Responsibilities

You're responsible for:

We're not liable for unauthorized use of your account.

4. Subscription & Payments

5. Acceptable Use

You may not:

Violations may result in immediate account termination.

6. AI-Generated Content & Your Responsibility

Important: Our AI systems generate suggestions, content, and recommendations based on algorithms and training data. You understand and agree that:

7. Third-Party Integrations

Our Service integrates with third-party platforms (Google Workspace, CRMs, communication tools, etc.). You acknowledge:

8. Intellectual Property

Impactra owns all rights to our platform, AI models, and related technology. You retain ownership of all data you provide to our platform, but grant us necessary rights to provide our Service (see our Privacy Policy for details).

9. Privacy & Data

Your privacy matters. Our Privacy Policy explains how we collect, use, and protect your information. By using Impactra, you agree to our data practices as described in that policy.

Your Data Rights

You have the right to access, update, delete, and export your personal data. California, Virginia, and Nevada residents have additional privacy rights. Contact privacy@impactraai.com to exercise these rights.

Data Retention

We retain your account data while your account is active, plus 30 days after closure to allow reactivation. After deletion, we permanently remove your data unless legally required to retain it (for example, for tax, legal compliance, or fraud prevention purposes).

10. Service Availability

We strive for high availability but don't guarantee uninterrupted service. We're not liable for temporary outages, maintenance, or third-party service disruptions.

11. Disclaimers & Limitations

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND.

We specifically disclaim warranties regarding:

Our total liability is limited to the amount you paid us in the 12 months before the claim arose. We're not liable for indirect, incidental, consequential, or punitive damages, including lost profits, data loss, or business interruption.

12. Dispute Resolution

Binding Arbitration: Any disputes will be resolved through individual binding arbitration under AAA Commercial Rules. Arbitration will be held in Delaware or conducted remotely (online) at our discretion. You waive any right to participate in class actions.

Exception: Either party may seek injunctive relief in court for intellectual property violations.

13. Indemnification

You agree to defend and hold us harmless from claims arising from your use of the Service, violation of these Terms, or violation of others' rights.

14. Changes & Termination

15. General Provisions

16. Contact

Questions about these Terms? Contact us at:

By using Impactra AI, you acknowledge that you've read, understood, and agree to be bound by these Terms of Service. Don't agree? Please don't use our Service.
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